All Lorraine's Canes are made from the finest hardwoods. Our canes are kiln-cured for maximum strength and have a 250 lb. weight capacity. Each cane is treated with a high gloss water resistant finish and has a rubber tip that provides additional safety.
What is the right length for you?
That depends. For the average height person, most canes are about 36” long. It is very important your cane is properly fitted to your height. We can custom size your cane from 36" to 16". All custom-sized canes are non-refundable.
Determining your cane length: The most common method to determine the proper cane length is to dress in the shoes you wear most often and stand with your arms relaxed at your sides. Have another person measure the length between the floor and the crease of your wrist (where it bends). This measurement is your proper cane length.
Another, but less accurate, method is your cane length is about half the measurement of your height. When using your cane, your shoulders should be even and your elbow flexion should be at about a 20 - 25 degree angle.
As with any assistive walking device you should first check with your healthcare professional to confirm the length that’s right for you.
Standard orders are shipped within 5 – 7 business days. Custom orders are shipped within 3-4 weeks. If the item you ordered is out of stock, we will email you with an estimated delivery time. Shipping price is $12 per cane (shipped within the 48 contiguous state). For larger orders (2 or more), contact us for shipping costs. For shipping costs outside the mainland, please contact us.
Our goal is to provide you with the most outstanding service and the most unique cane. Your walking cane must be in new condition, not have customized artwork, not be a customized length, and must be within 30 days of receiving your cane.
All refunds are issued to your credit card, excluding shipping. If your cane was a gift, we can credit the purchaser's card, or issue you a gift credit good for a future purchase. For orders of $100 or more, there is a 25% restocking fee.
For all returns, you must first email us at Lorraine@LorrainesCanes.com or call us at 919-426-4312 so we can initiate the return process. On your return slip, please share with us your reason for returning. Your feedback is VERY important to us.