Ordering online is the easiest. Just select the style and size that fits your fancy. When you’re ready to checkout, click "View Cart" and follow the steps to process your order. We accept all major credit cards. Once your order is complete, we’ll send you an email with confirmation and tracking details.
Ordering by Phone
Want to call in your order? We’ll be glad to talk with you between 10 a.m. and 6 p.m. EST. 919-426-4312
Tracking Your Order
Whether you ordered via phone or online, we will provide you with an order number. To track your order, just email us and include your order number and we will confirm the shipping date.
Shipping and Delivery
Standard orders are shipped within 5 – 7 business days. Custom orders are shipped within 3-4 weeks. If the item you ordered is out of stock, we will email you with an estimated delivery time. Shipping price is $9.50 per cane (shipped within the 48 contiguous state). For larger orders (2 or more?), contact us for shipping costs. For shipping costs outside the mainland, please contact us.
All canes are covered for 6 months against manufacturers defects. Any cane with visible damage from neglect or from being dropped is excluded from this warranty. We will inspect all canes to determine if it is broken as a result from a manufacturers defect. If so, we will gladly replace the item. Sorry, no refunds are given for broken items.
If you are not absolutely in love with your new cane, we will gladly provide a refund. Our goal is to provide you with the most outstanding service and the most unique cane. Your cane must be in new condition, has not had customized art work, a customized length, and is within 30 days of receiving your cane.
To keep you cane from falling when you place it against a wall, rest it upside down with the handle on the floor and the rubber tip touching the wall. The rubber keeps it from sliding.
Something else we can help you with? Visit the contact us page and submit a question.
Pricing - Wholesale/Retail
Interested in carrying our handcrafted canes in your store or office?
Lorraine’s Canes now offers an eye-catching display that makes it easy for you to get started.
Our $95.00 starter kit for your store includes: 1 display (free-standing), 5 canes, (3 solid color, 1 sport themed, 1 designer themed) and 1 promotional poster – a value of $246.00.
Wholesale pricing includes: solid colors $15; 2-colors $21.50; Children themes $32; Animal themes $32; Holiday themes $32; Sports theme $21.50; Paint-a-cane $15; Greek $32
Contact us at (919) 554-4312 for your order and learn about our payment options.
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